Remote Service Technology is Even More Attractive in Pandemic

Remote service models have become increasingly attractive for capital equipment and infrastructure manufacturers over the last several years, for some very compelling reasons: Big picture, skilled maintenance technicians and engineers are in increasingly short supply.  Businesses face an HR cliff, with a huge swatch of their workforce slated to retire over the next decade, taking … Continue reading Remote Service Technology is Even More Attractive in Pandemic

The “New Normal” for SMB UCC and Managed Services

Near-Term Effects of COVID-19:COVID-19 has forced small and medium businesses (SMBs) across all industries to rapidly adjust business operations to comply with federal, state and local pandemic responses and corporate guidelines to keep employees and the public safe.  BCE has identified common themes impacting the UCC (unified communications and collaboration) and managed services markets:» Business … Continue reading The “New Normal” for SMB UCC and Managed Services