Considerations for an Omnichannel Approach

As the COVID-19 pandemic exerts unprecedented pressure on businesses, an omnichannel presence is emerging as a “must have” to protect sales in uncertain times.  BCE has been monitoring changes in consumer purchasing behavior since the COVID-19 pandemic began, including what channels consumers are buying from in the altered environment.  Unsurprisingly, we are seeing a large swing … Continue reading Considerations for an Omnichannel Approach

Should I Be Marketing my Brand in Light of the COVID-19 Pandemic?

COVID-19 has rapidly changed the ecosystem in which brands and consumers exist.  In the immediate aftermath of social distancing, brands have faced acute channel and supply chain disruptions while consumers have confronted a swift change in their day-to-day consumption needs and purchasing power. As the consumer economy absorbs these ecosystem changes, supply and demand issues have … Continue reading Should I Be Marketing my Brand in Light of the COVID-19 Pandemic?