Integrated payer and primary care provider develops multi-year customer experience strategy by better understanding the customer journey.
BCE has expanded its team of Senior Advisors. Amit Agarwal, Mark Kipphut, Doug Reep, David Ryan, Saurin Shah, and Jeff Tounge all strengthen BCE’s strategy and industry expertise and bolster our ability to serve corporate and private equity clients.
Beyond strategic partnerships and M&A, universities and colleges must evolve their business models to protect the sector’s mission
As companies continue to bring on new employees during the pandemic, onboarding has become virtual for many. Upskilling existing employees has moved online. With this shift comes new challenges—how do you make sure trainees are spending their time productively? How do you teach them efficiently when you can’t see what they’re doing in the office and they can’t easily shadow existing employees who will show them the ropes?
